AUTOMATIC FARE
COLLECTION (AFC) SYSTEM

L&T Metro  rail (Hyderabad)  Limited (L&TMRHL) is proud to operate a world-class Automatic Fare Collection (AFC) System — a modern, reliable, and passenger-friendly ticketing solution. Built on Contactless Fare Media Technology and QR Ticketing Solutions, the AFC system ensures a seamless travel experience with complete accuracy and security in fare collection.

The AFC system at Hyderabad Metro is designed in line with globally recognized standards for Mass Rapid Transit Systems (MRTS) and offers the following:

• Multiple ticketing options – Smart Cards, Tokens, and QR tickets (paper and mobile).
• Convenient recharge options – Online platforms and Ticketing counters at stations.
• Multiple payment modes – Cash, debit/credit cards, and digital payments.
• User-friendly Ticket Vending Machines (TVMs) and Add Value Machines (AVMs).
• Enhanced passenger experience through modern interfaces and quick transactions.

For secure and organized passenger movement, every station is divided into two zones:

• Unpaid Area – accessible to all passengers for general station use.
• Paid Area – accessible only to passengers with a valid ticket.

These two zones are separated by Automatic Entry/Exit Gates. A passenger can enter the Paid Area only after tapping a valid ticket or smart card at the gate reader. Similarly, upon exit, the gate validates the ticket again to ensure the correct fare is charged.
Both closed-loop and QR systems guarantee 100% ticket validation, prevent misuse, and ensure fair revenue collection.

To provide uninterrupted service, the AFC system includes a network of advanced ticketing devices:

• Automatic Gates – Controlling access to Paid Areas and recharging smart cards.
• Ticket Vending Machines (TVMs) – for purchasing single or return journey tokens.
• Add Value Machines (AVMs) – for recharging smart cards.
• Ticket Office Machines (TOMs) – manned counters for passenger support.
• Ticket Readers: for checking card balance. 

Contactless Smart Cards (CSC): Designed for frequent commuters, smart cards offer the following benefits:

• Stored Value Card – fare is deducted per trip.
• Flexible, reusable, and economical over time.
• Rechargeable via ticket counters, the TSavaari App, or digital platforms like PhonePe.

QR Tickets: Passengers can conveniently travel using QR codes. QR tickets are available through:

• Metro counters (printed tickets).
• Online platforms including mobile application TSavaari, PhonePe, Paytm, Rapido, Mee Ticket, WhatsApp booking and Google Wallet.

Contactless Smart Tokens (CST): Best suited for occasional travel, tokens are:

• Simple and convenient for one-time or return journeys.
• Preloaded with the fare for selected stations.

Student Pass: The Student Pass is designed to make metro travel more affordable for students. By paying for 20 trips, students can take 30 trips within 30 days in designated zones. This initiative promotes safe, eco-friendly travel while supporting the daily commute of young learners across the city.

The TSavaari mobile application makes metro travel smarter and more convenient:

• Book QR tickets (single or return journey).
• Recharge smart cards instantly.
• Earn and redeem loyalty points on every recharge or booking. (This offer may vary from time to time as decided by Metro Management.)
• Explore station facilities and discover nearby places.
• A one-stop solution for digital ticketing and travel convenience.

Hyderabad Metro will soon introduce the National Common Mobility Card (NCMC), an initiative by the Government of India under the vision of Hon’ble Prime Minister Shri Narendra Modi. With NCMC, passengers can use a single card for multiple modes of transport — Metro, Bus, and other transit systems — making travel more seamless than ever before.

With its advanced AFC system, Hyderabad Metro Rail remains committed to delivering a safe, modern, and efficient ticketing experience that serves millions of passengers every day.